FAQ

Here are some of the most frequently asked questions. If you don’t find the answer you're looking for, feel free to contact us.

1. How do I place an order?

   • You can browse our products, add them to your cart, and proceed to checkout to place an order.

2. When will my order be shipped?

   • Orders are typically processed and shipped within 1-3 business days. You'll receive a shipping confirmation email with tracking information once your order is on its way.

3. How do I return or exchange items?

   • We offer a 30-day return and exchange policy. Please visit our Returns & Exchanges page for detailed instructions.

4. What payment methods do you accept?

   • We accept Visa, MasterCard, PayPal, Alipay, WeChat Pay, and Apple Pay.

5. How do I create and manage my account?

   • To create an account, click on the "Sign Up" link at the top of the page. Once registered, you can manage your account settings, order history, and personal information.

6. How can I contact customer support?

   • You can reach our customer support team by visiting the "Contact Us" page or emailing us at [email protected]. We're here to help!